Come on, UIE, get your story straight
In an e-mail I got after registering for the UI13 conference (6/17/2008):
“We will ship your Flip Camcorder no later than June 27, 2008.”
On the UI13 website:
“[W]e’ll mail you your camcorder in early July.”
And finally, in an e-mail sent today:
“We expect to ship your Flip no later than the week of July 21st.”
I know I shouldn’t complain because it’s a gift, yet I can’t help but be annoyed.
Hi Natasha,
I’m sorry about the delay. I’m equally as frustrated!
We’ve run into some production snags with the vendors. Nothing serious, but it put a small hitch into the works.
We’re working them out now and have been assured that things are going to go smoothly from this point.
Again, I’m sorry about the delay. I’d hoped to have it to you earlier, but apparently these things couldn’t have been avoided.
Jared
Thanks for your response, Jared. I understand how problems can crop up unexpectedly. I just think it would have helped to either not post dates until you were sure of them or to let people know when you ran into the snags.
I do appreciate the offer of a gift for early registration, though.
Looking forward to the conference in October!