No matter what

User Experience 1 December 2008 | 1 Comment

“If we say your package will arrive on December 2nd, then it will arrive on December 2nd – even if we have to ship it back and forth for a couple days.”

This seems to be FedEx’s philosophy, anyway…

FedEx tracking

I expect my package to arrive tomorrow at 7pm sharp, even if the driver needs to circle around the block a few times.

One Response on “No matter what”

  1. Lauren says:

    UPS has the same philosophy…they once routed a package through Canada just to be right.

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