Cancelling Rhapsody

User Experience 23 June 2009 | 0 Comments

I’ve been a long-time subscriber of Rhapsody’s music service (since 2005), but recently I decided to switch because of many little annoyances that finally made it almost unbearable to use. I may do a Rhapsody vs. Napster comparison at some point in the future, but today I thought I’d share my experience with trying to cancel my Rhapsody membership. What should have been a simple, two-step process ended up taking much longer than that and frustrating me even more than when I first decided to cancel.

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