natasha's corner

Good Idea

Clearly identifying a bill’s due date when the user is scheduling a payment.

Citibank’s calendar widget clearly indicates when the next payment is due.

Bad Idea

Telling the user to remember a bill’s due date while scheduling a payment.

ECSI’s student loan bill pay options require you to know your bill’s due date. Note the two notes. Also note that the due date does not appear anywhere else on this form.