Natasha is a professional train rider, an amateur photographer, an avid kayak paddler, a long-time cartoon watcher, and a User Experience Designer at SAP. She lives in Massachusetts, on the outer outskirts of Boston.

Cancelling Rhapsody

June 23 0 Comments

I’ve been a long-time subscriber of Rhapsody’s music service (since 2005), but recently I decided to switch because of many little annoyances that finally made it almost unbearable to use. I may do a Rhapsody vs. Napster comparison at some point in the future, but today I thought I’d share my experience with trying to [...]

Wolfram|Alpha answers life’s tough questions

June 04 0 Comments

The new Wolfram|Alpha “computational knowledge engine” is the coolest thing I’ve seen in a long while. My first impression was that this was just a big fancy calculator to help people solve NP-complete problems and complex differential equations and whatnot. Not that this wouldn’t be impressive in its own right, but it’s not exactly something [...]

The Ministry of Silly Walks

May 27 2 Comments

Taken at the "Importance of Presence in Presentations" session at the UPA Boston Mini Conference.

UPA Boston Mini Conference Slides

May 26 2 Comments

Many thanks to those who attended my presentation on “Connecting with Developers to Expand UX Influence” at the UPA Boston Mini Conference today. There were many excellent questions and I hope everyone found the presentation useful. You can download the slides here (in PDF form) or here (in PPTX form).

Connecting Xcelsius to Google Spreadsheets

April 24 9 Comments

This post has been moved to my new blog, Uncharted. Please continue the discussion there. I recently was looking for a way to connect my Xcelsius model to a Google Spreadsheet and thought I would share the process and some of my discoveries. Installing the add-on The first thing you will need to do is [...]

Frustrated with Delta

March 16 2 Comments

Don’t be fooled: this is NOT a ticket. Read my Delta horror story here.

“We’d like your feedback… but not really”

March 11 0 Comments

I just got off a strange phone call with AT&T customer service. They called my phone and asked to speak with Nick. I said that I was his wife. The woman on the line then proceeded to explain how they would like to ask Nick a few questions regarding the quality of service he received [...]

Interesting priorities

March 11 2 Comments

They spelled out "ten" and "seventeen," but I guess they just couldn’t squeeze in 3 more letters for the proper spelling of "through."

Internet concepts in real life

March 11 0 Comments

While funny, this would actually be pretty useful. Especially at book and electronics stores. toothpastefordinner.com

Count Olaf replies to a Nigerian scam

March 06 1 Comment

It started innocently enough. I got an e-mail from a “Mr. Davis Adams” about a large sum of money that he thought I could help him acquire. Sun, Feb 22, 2009 at 4:15 AM Hello, I humbly crave your indulgence in sending you this mail, if the contents do not meet with your personal and [...]